FAQs
Anywhere within the mainland United Kingdom.
We use DPD’s Next Day courier service, therefore all orders are fully trackable.
(Royal Mail may return in 2021).
All Brownies are baked the day before they are packed.
They have a 10 day shelf life from despatch.
You can!
Place them in a tupperware container, and they will freeze for up to three months.
When you are ready to eat them, pull them out of the freezer and leave at room temperature for a few hours to allow them to fully defrost.
Unfortunately no!
To cater to everyone’s swap requests would be very time consuming and would lead to price increases.
To get your own pick-and-mix box, please visit our Bath cafe.
We do!
Please visit our Corporate Orders page for more information.
Not right now!
However we recommend our pal Homemade by Ella for wedding and birthday cakes.
This means either:
– You are outside of DPD’s Mainland UK area.
– One of the items in your basket is unavailable for delivery.
The best thing to is to reply to your confirmation email, so that we can easily find your order details.
You can track your order via DPD’s website. We recommend downloading the DPD app.
Fewer than 1% of parcels are not delivered, and this is usually due to an incomplete or incorrect shipping address. We cannot be held responsible for this – however if you contact DPD directly they will be able to assist you.